Jump to ratings and reviews
Rate this book

The West End Front: The Wartime Secrets Of London's Grand Hotels

Rate this book
The Ritz, the Savoy, the Dorchester and Claridge's - during the Second World War they teemed with spies, con-artists, deposed royals and the exiled governments of Europe. Meet the girl from MI5 who had the gravy browning licked from her legs by Dylan Thomas; the barman who was appointed the keeper of Churchill's private bottle of whisky; the East End Communist who marched with his comrades into the air-raid shelter of the Savoy; and, the throneless prince born in a suite at Claridge's declared Yugoslav territory for one night only. Matthew Sweet has interviewed them all for this account of the extraordinary events that unfolded under the reinforced ceilings of London's grand hotels. Using the memories of first-hand witnesses, the contents of newly declassified government files and a wealth of previously unpublished letters, memoirs and photographs, he has reconstructed a lost world of scandal, intrigue and fortitude.

362 pages

First published January 1, 2011

12 people are currently reading
351 people want to read

About the author

Matthew Sweet

49 books25 followers
Matthew Sweet is an English journalist, broadcaster, author, and cultural historian. A graduate of the University of Oxford, where he earned a doctorate on Wilkie Collins, he has contributed to The Oxford Companion to English Literature and served as a film and television critic for The Independent on Sunday.
Sweet has written extensively on British cinema, most notably in Shepperton Babylon: The Lost Worlds of British Cinema (2005), a history of Shepperton Studios and the early British film industry, which was later adapted into a television documentary. His other books include Inventing the Victorians (2001), which challenges common misconceptions about the Victorian era, and The West End Front (2011), a history of London’s grand hotels during World War II. He has also explored Cold War intrigue in Operation Chaos (2018).
A prominent broadcaster, Sweet has presented numerous BBC television and radio programmes, including Silent Britain, Checking into History, and British Film Forever. He is the host of BBC Radio 3’s Sound of Cinema, which examines film scores and composers, and has been a regular presenter on Free Thinking (formerly Night Waves). His BBC Radio 4 series The Philosopher's Arms explores philosophical themes before a live audience.
A lifelong Doctor Who fan, Sweet has written several audio dramas and short stories set in the Doctor Who universe and has presented numerous documentaries on the series, including Me, You and Doctor Who for the 50th anniversary. He has also conducted in-depth interviews with key figures from the show for its DVD and Blu-ray releases.

Ratings & Reviews

What do you think?
Rate this book

Friends & Following

Create a free account to discover what your friends think of this book!

Community Reviews

5 stars
32 (17%)
4 stars
70 (38%)
3 stars
61 (33%)
2 stars
13 (7%)
1 star
5 (2%)
Displaying 1 - 30 of 31 reviews
Profile Image for Petra X.
2,456 reviews35.6k followers
May 6, 2015
This is the sort of book you give to that person who has 'everything' at Christmas. It is pretty much boring, all about how the rich survived during the war, and they survived very well indeed visiting hotels, nightclubs and restaurants and being kowtowed to as they always had been by staff who went home to lives made miserable and hard with the shortages of war.

So why is this an ideal present? Because when it isn't pissing you off it's boring. So it isn't going to sell well and will be on the remainder list by November. Then you'll be able to get a nice, shiny, impressive-looking hardback for just a couple of quid to give to that person who has everything. And he* will no doubt identify with the patrons rather than the staff in the book and will think what a great gift you chose.

However, I don't blame the author for this rather milk-and-water book, I think he chose the wrong subject and his other books might be a great deal better.

2.5 stars - it was ok, but didn't have any enthralling or unputdownable moments. I rounded it up to 3 stars because there was a certain amount of fascination with the way people coddle and cocoon the rich and pretend they really are a higher form of life in order to part them from their money. And just how the rich swallow all this arse-licking guffery and believe they really are a higher form of life and it behooves them to be generous with their largesse. Actually they really do know that they only get treated like that because of their money, but if they admitted that, even to themselves, they'd have to let go of the notion they are somehow special, so they don't.
Profile Image for F.R..
Author 37 books221 followers
December 4, 2012
This guide to the world beneath the facade of the grand hotels of London during the Second World War is a book which was always going to be up my street. There would be the normal wartime intrigue and British stoicism in the face of German bombs; there would be the lives of real people trying to cope with it all; but there would also be the added spice of grandees – men of state, millionaire playboys, celebrities – all thrust together with the war spinning around them. And yet, despite some fascinating material, The West End Front was never as compulsive as I wanted it to be.

True, there are some great tales – including conmen (and other criminals), the gay underground in the hotel bars, abortionists, revolutionaries and political activists. And yet I don’t think Matthew Sweet makes the most of this material. He has a habit of wandering down side alleys that are clearly highly interesting to him, but are never made as interesting to the reader. For example, the yarn about the Yugoslav King staying at the hotel does go on many more pages than it should (although it does allow the tale of the assassination of his father, one of the first such murders caught on film - and available to view on youtube). As such there are some genuinely intriguing tales here, stories I enjoyed very much, and yet the whole left me underwhelmed.

The author clearly has a great fondness for the rather archaic term ‘hugger-mugger’ and wields it again and again – as if waging a one man campaign to bring it back to popular usage. At first I found this habit a little jarring, but after a while I got onboard and decided that all authors should take an old fashioned word or phrase and hammer it into the ground throughout their work in an effort to rehabilitate them. Mine will be ‘lubricous’
Profile Image for Jim McGrath.
Author 36 books35 followers
March 10, 2017
This book begins with a great anecdote about the start of the Second World War but nothing that follows matches the opening for clarity and impact. The book falls between being a 'popular' read for the lay person and a text book. If I was writing my MA dissertation on the home front during the war this book would be essential reading. But I'm not and I found many passages heavy going.

That said if you want to know how some of the upper classes spent their war this provides a very valuable insight. As always the political canard 'We are all in this together' did not apply to those with wealth an connections.
Profile Image for Bettie.
9,982 reviews6 followers
March 6, 2014


Book of the Week

history
WWII
spies
glbt
LONDON


blurb - Kenneth Cranham reads Matthew Sweet's dark history of the scandalous life above and below stairs in London's grand hotels during the Second World War. While bombs rain down on London's East End, life in the capital's glittering hotels carries on regardless, with hotels like the Ritz, the Dorchester, the Savoy and Claridge's becoming mini Casablancas, where spies and con artists, traitors and royalty rub shoulders under the reinforced ceilings.

Reader: Kenneth Cranham Producer: Justine Willett Abridger: Viv Beeby Writer: Matthew Sweet - presenter of 'Night Waves' and 'Freethinking' on BBC Radio 3, as well as several documentaries on BBC Four, and author of 'Inventing the Victorians' and 'Shepperton Babylon'.


1 - as rationing hits, London's well-heeled diners chomp their way through acorns, turnips and eels in a nod to the war effort. (did you spot Clement Freud's little bit of fun?)



2 - As the Blitz begins in earnest, a group of East Enders storm the Savoy in demand of decent shelter for all.

3 - Two clandestine networks - the homosexual subculture and London's spy community - form an unlikely alliance at the bar below the Ritz.

4 - Mussolini's involvement in the conflict breeds hostility against Italians, and the Savoy's waiting staff must prove their allegiance to Britain or face detention.

5 - The final part of Matthew Sweet's history of London's grand hotels during World War II. The weird and wonderful clientele of the Dorchester carries on regardless.

From the Guardian: Ballroom blitz: sex and spying in London's wartime hotels

Thoroughly recommended. 4*
This entire review has been hidden because of spoilers.
Profile Image for Geevee.
438 reviews337 followers
November 18, 2011
A very enjoyable and different approach to the war in London and society. See Bettie's review for the episodes as read on BBC Radio 4's Book of the Week. I am sure the printed version will be as good as the audio, where Kenneth Cranham narrated this so well.
Profile Image for rachael gibson.
66 reviews17 followers
January 19, 2012
Genuinely fascinating stories but also just brilliantly written. The author has an incredible turn of phrase which made me laugh out loud pretty constantly.
Profile Image for Willow Rankin.
405 reviews2 followers
October 1, 2022
I went in to reading this book with an expectation of learning about how the grand hotels of London operated during the second world war. Whilst my knowledge of this subject has increased, owing to this book, it was neither particularly engaging nor actually a look at how those hotels operated, survived and in some cases flourished during this time.
Instead what I found that every chapter had a particular theme, and a well researched look at usually the occupants of the hotels.
Sure, this book is well researched, and if you second world war history, or even history of these hotels, this would probably be worth a read. But if you are like me, a casual reader who wants to learn a bit more social history this isn't really the book.
It neither moralises, especially when one chapter deals with an illegal abortion, and the lady dies, or provides any insights. You could argue that each chapter is at fleeting as some of the guests stay in these hotels.
Annoyingly it also doesn't go deep enough into the class divide during the war, which could of been a fascinating back drop. As clearly the hotel guests are wealthy and still able to eat food which is now banned across the UK during the second world war.
Further, the book doesn't give much insight into how the hotels reinforced themselves; there are numerous descriptions of reinforced ballrooms, but how did they get like that? Who organised the building materials, the labour, as well as the disturbances of hotel life.
Overall an interesting take, but not engaging enough for the casual reader, and not something that bears rereading. Which is a shame given the authors passion for this subject, the subject itself and the stories of those contained within.
Profile Image for Tony.
966 reviews21 followers
February 12, 2018
This is the third Matthew Sweet book I have read and is as interesting and well-written as the previous two. Like those, it teases out the forgotten - or mythical - history of a period or place. In this case the luxury hotels of London's West End.

There are stories of the straight and the gay, men and women, heroes and traitors and Kings and Communists. Class matters in this book. Each chapter deals with a particular subject and is well-researched, including interviews with people who were involved in the events he is describing.

He's good at reminding us in some chapters about the darker aspects of what happened in the hotels, such as murders and illegal abortions. The chapter that is mainly about Stella Lonsdale is particularly good at trying to find out what was really going on behind her story and reminding us of the cost of her - possible - betrayal.

Also, it is always good to find a book about World War Two that doesn't skirt the fact that there was a lot of sex going on. I laughed at this quote, " They were rehearsing in a hotel ballroom when Churchill declared Victory in Europe. It was a raucous, joyous, unforgettable evening: the ships' sirens brayed and hooted all night in Southampton Water. Joyce woke up on the first morning of the peace and watched the gardener picking discarded condoms from the rose bushes." You don't get scenes like that in most films and television about World War Two do you?

Great fun to read and packed full of stories waiting to be expanded on.
3,323 reviews152 followers
April 5, 2025
Not the lazy cut-and-paste job of a book you might expect and actually provides insights into one of those small corners of WWII which then throws light on much larger issues. How London, central London, where people went for entertainment throughout the war and the worst of the Blitz, coped, continued to function and provided its hoist of legends to the 'spirit of the Blitz' is a fascinating story. It is also one steeped in tales of class and prejudice. How the rich could avoid the constraints of rationing by dining in West End hotels and restaurantsand overcome the drudgery that the loss of servants might mean by moving into one of London's sybaritic grand hotels, most of which also had the safest and most comfortable bomb shelters. That they were restricted to residents meant you didn't associate with the Hoi Polloi. That this state of affairs was vigorously challenged by homeless East Enders for marvellous reading.

This is popular history but 'popular' in the best way.
Profile Image for Agnesxnitt.
359 reviews18 followers
October 26, 2017
I read this book when it first came out - courtesy of my excellent local library - and when I found this paperback copy in the same library sale I snapped it up.
A really interesting and entertaining read. Its often said that people go to hotels to do the things they would never do at home - and apparently this is very true!
The author covers bad behaviour, royal goings on, medical misdoings, warfare, espionage, social challenges and the eye opening at the Ritz, the Savoy, Claridges and the Dorchester in fine style.
A really good book!
15 reviews
June 29, 2020
Some of the chapters were interesting. My greatest fault with this book is that while the time period and general locations tie together there is not a strong central thesis to bring the entire book together.
945 reviews
January 22, 2022
This is subtitled wartime secrets of the great hotels. It also tells of their origins and is a very entertaining way of collecting various tales about the staff, internment, con-men, deposed royalty, spies and their handlers. A very good read with several laughs-out-loud.
Profile Image for Tolkien InMySleep.
649 reviews2 followers
June 14, 2023
Revealing episodes and entertaining anecdotes make this a thoroughly enjoyable social history. My one criticism is that the themed chapters don't entirely work, as the timeline and people jump around confusingly.
510 reviews2 followers
May 16, 2021
I thought this book was very hard going because of the politics and communist content which I found boring in parts. It was set during the second worl war and involved what went on behind the doors of the best hotels in the West End. The four best hotels, the Ritz, Claridges, Savoy and the Dorchester survived the war and still continue opening their doors.

Some of the contents of this book were interesting like the full time cockroach killer who slept under his desk by day and by night he would crawl on all fours on knee pads. Also the alcoholic chef who garnished salads by spitting chopped parsley from his own mouth.

Then there was the blacksmith's son who wore high heels in the kitchen of the Ritz in order to see into the pans was quite amusing. A girl from MI5 who had the gravy browning licked from her legs by Dylan Thomas.

Mary Pickford and her still born baby were found dead in one of the hotel rooms where professional doctors performed abortions on women yet the poor would go to illegal abortionists so sad.
172 reviews1 follower
November 25, 2012
For a book that bills itself as full of the wartime secrets of London's grand hotels, this was neither as scandalous nor as full of revelations as I expected. I did not really enjoy the style of writing either - too knowing, and for a book with an enormous cast of characters, adopting a smart-arse sarcastic tone doesn't aid clarity.

There was a lot of period detail in the book and I did feel that the book was reassuringly well researched but still felt let down. I can't say I was very surprised by anything in here, don't most of us know that one hotel room was designated Yugoslavian for the birth of a Prince? And the presence of a West End gay scene and women dying of botched abortions may have been kept quiet about but are hardly things we don't already know, at least in broad terms. In fact the book can be quite coy, alluding to liaisons and practices which may well be scandalous, but if we aren't told what they are, we remain unshocked.

The most explicitly detailed sections seem to cover industrial relations, strikes and communist infiltrators, quite interesting, but not really shocking - poor working conditions in the hotel industry still exist.

Read for the period detail by all means, but don't expect to learn many "secrets" you didn't already know or could have guessed at.
Profile Image for Michael Moseley.
370 reviews3 followers
November 18, 2012
Not a book I would have picked up myself but a well received Christmas present. This book challenges our cosy view of the wartime home life with quotations of all being in it together and rationing affecting all of the population. The very rich seemed to get away with it yet again. Little evidence of severer hardships for people staying in London’s top hotel. The book was less about the experience of the institutions themselves more about the people who where tied up with them during the war. Be that staff or guest. The level of detail in the research was astounding and you really got a lot of detail about people and their lives. The same peacetime mix of sex, money, power, tragedy and intrigue. How our lives of moved on , all for the better, at least we do not leave young women to die from botched abortions in hotel beds or lock people up for where they put their willies.
Profile Image for Phil Lecomber.
Author 4 books11 followers
December 11, 2014
Matthew Sweet has done an excellent job in researching the intriguing world of London's luxury hotels during the turbulent years of WWII. In many cases he tracked down the surviving characters (or their nearest relatives) to get the stories straight from the horse's mouth. It's all in here - Blackshirts, illegal abortions, spies and European royals in exile.

I did find at times that the pace started to drag a little (especially when investigating the minutiae of the daily comings and goings of King Peter II of Yugoslavia) - but overall, an enjoyable foray into the history of the cosseted upper classes, and the people that served them during the war.
Profile Image for Jeff Howells.
753 reviews4 followers
March 9, 2015
This is one of those books of social history that shines it's spotlight on a very specific time and place. This is about the wartime experiences of the staff and guests of the 'Grand Hotels' of London during the Second World War (primarily The Ritz, The Savoy, The Dorchester and Claridges). Anyone who thinks that permissiveness and general bad behaviour is a post sixties invention (yes I'm looking at you Daily Mail) should read this. It will often make your hair curl. Mathew Sweet is one of my favourite cultural commentators mainly because he always has a very witty turn of phrase. This story could have been a bit of a slog, but it was actually a hell of a romp.
Profile Image for Andrew Foxley.
98 reviews3 followers
June 26, 2019
Big fan of this book, which uses London's grand hotels as a hook to cover all manner of curious events and personalities during World War II - the kind of history that often falls through the cracks because it doesn't focus on the big personalities of the era, or fit the usual narratives. What we have here is an extraordinary collection of royals, communists, con-artists, spies and other oddities, and a far wider-ranging set of tales than the subject matter might suggest. It's one of the most enjoyable things I've ever read about this era - fascinating, gripping, comic and tragic in equal measure.
Profile Image for Ian Wright.
15 reviews
January 17, 2012
Fascinating story of home front in WWII. Enjoyed story of CP and RCP agitation and the personal histories of spies and those suspected, often wrongly of spying. Great piece of research. Only criticism was the way author felt need to cram all his research in, a bit distracting being taken through the back story of bit part players while following already complex personal stories.
Profile Image for Vikki VanSickle.
Author 18 books236 followers
December 17, 2012
This was a fascinating look at what went down in London's fanciest hotels during the second world war. There is so much fodder for novels in here I don't know where to begin: royals in exile, spies, illegal abortions, strikes, communists, the works.
Profile Image for Marthie.
16 reviews4 followers
July 14, 2013
The book was a gift and it usually my type of thing. This book unfortunately failed to grab my attention and I found it a bit tedious. At this point in time I suffer from WWII fatigue and will probably enjoy it more at another time, so I will give it another go later on.
Profile Image for David Bisset.
657 reviews7 followers
April 15, 2016
Truth stranger than fiction! The book is amusing, outrageous and informative. It is enthralling social, political and military history. When I walk past these hotels which are the bastions of privilege, I shall ponder upon Mathew Sweet's revelations.
Profile Image for Shelly.
556 reviews49 followers
September 24, 2016
War time through the Grand Hotels of London, such as The Dorchester, Savoy ect.
It was BBC4s book of the week and was interesting, very enjoyable to listen too.
Show's that a lot of hippocrasy carried on and flourished during the war.
Profile Image for Sarah.
153 reviews20 followers
December 31, 2011
Fascinating look at the great hotels and how their role in society is affected by war and changing class consciousness.
Displaying 1 - 30 of 31 reviews

Can't find what you're looking for?

Get help and learn more about the design.