What do you think?
Rate this book
Services Management [Including Skill Development]
PART - A 1. Introduction to Services Sector 2. Marketing Mix in Service Industry 3. Knowledge of the Customer 4. Planning and Managing Service Delivery 5. Tourism Management 6. Management of Hotel Industry 7. Health Care Services PART - B Skill Development Exercises
ebook
First published January 1, 2010
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
No one has reviewed this book yet.