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Human + Machine (Updated and Expanded): Reimagining Work in the Age of AI
AI—including generative AI—is radically transforming business. Are you ready? Accenture technology leaders Paul Daugherty and Jim Wilson provide crucial insights and advice to help you meet the challenge.
In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Daugherty and Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.
Based on the authors' experience and research with fifteen hundred organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability and what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader's guide" with the five crucial principles required to become an AI-fueled business.
In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Daugherty and Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.
Based on the authors' experience and research with fifteen hundred organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability and what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader's guide" with the five crucial principles required to become an AI-fueled business.
- GenresArtificial Intelligence
Audible Audio
Published September 10, 2024
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Displaying 1 - 2 of 2 reviews
September 16, 2024
I have selected this book as Stevo's Business Book of the Week for the week of 9/15, as it stands heads above other recently published books on this topic.
February 25, 2025
Although this updated and expanded edition is billed as only having an extra chapter that is an understatement of its value since there have been a lot of updates, making it the best AI book (I've read) that came out 2024. When the original version came out it made my top 3 books of the year and the update builds on and adapts to the advent of GenAI like chatGPT but with the same conclusion, we need to optimize for people by seeing how to employ AI in the best ways for us. Although there are now references to Responsible AI, the book didn't get a 5/5 because there was a lack of case studies on what has gone wrong alongside what has gone right. Check out my 2024 AI reviews for 2 books on that topic to get the right balance and to see behind just the business implications of AI. ps if you have a subscription to O'Reilly like my employer, you can read or listen for free. Otherwise buy this book since all profits are going to fund education into fusion (AI) skills.
Displaying 1 - 2 of 2 reviews