From Conflict to Conciliation: How to Defuse Difficult Situations

by William W. Purkey (Editor), John J. Schmidt (Editor), John M. Novak (Editor)

The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.

185 pages, Kindle Edition

First published February 2, 2010

About the author

[From Amazon.com]

William Watson Purkey, Ed.D. began his educational career as a public school teacher, rising to a fully tenured position at the University of Florida, and finally as Professor Emeritus of Counselor Education at the University of North Carolina-Greensboro. His passion for teaching and leadership has earned him various awards of excellence in his field. He is also the co-founder of The International Alliance for Invitational Education. A noted writer, researcher, speaker, and leader, Purkey has authored nearly 100 articles and more than a dozen books.

Reviews

[Melissa · Rating 4 out of 5]

pretty much what we are taught as leaders but it was good to be reminded of a framework for dealing with issues.