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Blueprints for a SaaS Sales Organization: How to Design, Build and Scale a Customer-Centric Sales Organization

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An updated version of the must-have book for SaaS sales teams, which The SaaS Sales Method defines to include Marketing, Sales, and Customer Success. Because of their very nature, SaaS companies live and die on revenue growth. And once the service is ready there is a very small window in which to scale. Missing that window is the difference between massive success and mediocrity. With such high stakes, it is crucial to get a sales team and process in place that will scale. Yet most early stage companies build their sales teams by the seat of their pants. This book distills the authors' years of building high performance SaaS teams into a set of highly detailed instructions that will allow sales leaders to design, implement and execute all around sales plans. Blueprints for a SaaS Sales Organization provides detailed guidance for SaaS sales leaders on how to build an sales organization that works together across the entire customer relationship. It builds on the concepts in The SaaS Sales Method and provides detailed information on how to structure teams so that they apply fundamental sales skills during Moments That Matter.

185 pages, Kindle Edition

First published July 2, 2015

216 people are currently reading
722 people want to read

About the author

Jacco van der Kooij

14 books22 followers

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5 stars
168 (52%)
4 stars
102 (31%)
3 stars
40 (12%)
2 stars
8 (2%)
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1 (<1%)
Displaying 1 - 30 of 33 reviews
Profile Image for Jose Papo.
260 reviews154 followers
September 26, 2016
This is really a must must read book for anyone involved in building a B2B SaaS company. The authors, with strong experience in SaaS, really give the secrets of building a Sales organization directed toward recurring B2B SaaS businesses. For me chapters 7, 8, 10 and 11 were the best. The authors really went deep in Sales processes, tools, organizational structure and more. Buy it and read it if you are a SaaS leader!
Profile Image for Diego Cerezo.
147 reviews12 followers
November 17, 2021
great book! written by entrepreneurs and sales consultants, must-read for any founder or sales guy in a technology company.

Book in a sentence: a concise lesson-forward book about how to structure a sales-centric technology company.
Key lessons learned: design the company customer-centric, and do it first before you scale.
23 reviews
July 18, 2022
Hits on a lot of the same themes as SBI playbooks. Good reference material for coaching, org structure, customer journey, etc. A little tougher to get through than other books just because it's more prescriptive than storytelling. Second book in a row that has had a weird chapter around what to do with millennials.
Profile Image for Maarten Lambert.
3 reviews
January 17, 2019
Not too bad for a start into SaaS sales, with some real practical advise. Potentially not sufficiently critical on the pro & cons of different solutions. E.g., the sales pod structure has pro & cons, while too much focus is on pros in this book.

But again, would still recommend!
Profile Image for Ahmad hosseini.
320 reviews74 followers
April 17, 2024
This book lays out step-by-step instructions to build a scalable, customer-centric sales organization based on The SaaS Sales Method that will help you develop the revenue stream needed to achieve your hopes and dreams. The steps in book are so small and don’t have a lot of information and just give your insight about how to organize your sales team.
Book examines a modern SaaS organization sale role and explain about all of them. I didn't think organizations had such a complex structure for sales. If you have a SaaS company, I suggest you to read this book.
Profile Image for Jack Trump.
122 reviews
February 10, 2022
If you work in a sales management or commercial strategy-type role, this book is a goldmine and does a great job of laying out the fundamentals of a SaaS sales org without any fluff. The case studies were contextual and to-the-point, which was a nice change of pace from the way these types of books typically illustrate their impact/practicality.
Profile Image for Denis Vasilev.
767 reviews107 followers
July 6, 2019
Современная книга про выстраивание продаж в SAAS компании с точки зрения менеджмента. Хорошо что подходы действительно свежие, а не устаревшие на 5-10лет. Наверное и за следующие 10 лет и поменяется многое, так что книга не на века.
Profile Image for Núbia Mota.
86 reviews16 followers
March 31, 2020
Um dos melhores livros que eu já li sobre marketing e estratégia de vendas. A riqueza de detalhes, passo a passo, casos de estudo. Se você está a frente de um time de vendas/marketing, principalmente para empresas inovadoras, é leitura obrigatória.
Profile Image for Alison Lyness.
49 reviews1 follower
October 26, 2022
Basic primer on setting up and growing a SaaS sales team. Nothing groundbreaking here but if you are looking for some neat frameworks to wrangle your chaotic thoughts (like I was), this gets the job done.
227 reviews2 followers
January 25, 2025
Found this quite basic and did not get any new insights. There are some timeless truths in here but also needs a refresh given that the current SaaS world is very different from when this was written.
Profile Image for Sergey Morovshik.
59 reviews13 followers
July 22, 2019
Отличная книга, много деталей , кейсы.
Все просто и важно о продажах софта saas, даже планировка офиса.
2 reviews
March 9, 2020
Quick read. Very insightful

This book was an easy read with lots of nuggets for building and scaling a sales org. Will definitely use these tips to optimize our business. Thank you!
Profile Image for Duarte Ramos.
1 review
January 31, 2021
Good for SaaS leaders

EAsy to read and actionable. Very practical and straight to the point. I recommend to any Saas leader scaling up.
1 review
October 10, 2021
Helped me a lot to understand how the software as a service sales method can really make change in a startup. Thank you for this info.
Profile Image for Vincent.
1 review
April 29, 2023
Excellent book for people going into a SaaS world

Excellent book for Sales, SDR, Marketing & HR teams going into a SaaS world or even trying to improve where they are now.
Profile Image for Mathijs.
82 reviews1 follower
January 19, 2021
Good book for anyone at the head of a SaaS organization!
13 reviews1 follower
November 7, 2019
One of the best books for a SAAS company in understanding the dynamics of company, teams and people in sales.

Puts things in perfect perspective. Relevant and crisp. This book has clearly removed the air of mystery behind building and scaling the sales function, as a first time entrepreneur.

"make how you sell as important as what you sell, and the way you sell will become your unique selling point"
Profile Image for Liv.
32 reviews2 followers
December 30, 2015
An easily read guide on how to set up an effective SaaS organization. A good first read when getting into the business. I wish there were more details about how to scale an organization after the initial setup but the book relies on the mantra, "let your data guide you."

Definitely worth a read for someone who works in SaaS sales or marketing.
Profile Image for Serene.
104 reviews8 followers
November 12, 2018
Fantastic content. Poor editing (shouldn't have this many typos in the 2nd edition) and graphics/charts (lack of labeling on waterfall charts, poor process flow construction, etc). That being said, still recommend for ideas and clarity
1 review
February 5, 2018
Good read for sales leaders

Good read if you are looking to get logic into sales. Detailed reasoning behind every step. Good read for sales leaders.
Profile Image for Johnee Schwartz.
15 reviews1 follower
February 8, 2018
Awesome primer for SaaS sales

They get right to the point with helpful diagrams and case studies. Super smart insights delivered without jargon and BS. Clear and well thought out.
Profile Image for Narayan Sanjeev.
27 reviews
December 27, 2018
A very good blueprint for B2B startups, found it extremely useful!
The case studies could have been a little bit more involved to match the blueprints.
Profile Image for Luke Starbuck.
11 reviews9 followers
February 14, 2019
Strategic and tactical. Big picture and hyperdetailed. I really appreciate Jocco's attention to the specifics and how this is mapped to the results every team is looking to create today.
Displaying 1 - 30 of 33 reviews

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