Data Driven: Truckers, Technology, and the New Workplace Surveillance

by Karen Levy

A behind-the-scenes look at how digital surveillance is affecting the trucking way of life

Long-haul truckers are the backbone of the American economy, transporting goods under grueling conditions and immense economic pressure. Truckers have long valued the day-to-day independence of their work, sharing a strong occupational identity rooted in a tradition of autonomy. Yet these workers increasingly find themselves under many watchful eyes. Data Driven examines how digital surveillance is upending life and work on the open road, and raises crucial questions about the role of data collection in broader systems of social control.

Karen Levy takes readers inside a world few ever see, painting a bracing portrait of one of the last great American frontiers. Federal regulations now require truckers to buy and install digital monitors that capture data about their locations and behaviors. Intended to address the pervasive problem of trucker fatigue by regulating the number of hours driven each day, these devices support additional surveillance by trucking firms and other companies. Traveling from industry trade shows to law offices and truck-stop bars, Levy reveals how these invasive technologies are reconfiguring industry relationships and providing new tools for managerial and legal control―and how truckers are challenging and resisting them.

Data Driven contributes to an emerging conversation about how technology affects our work, institutions, and personal lives, and helps to guide our thinking about how to protect public interests and safeguard human dignity in the digital age.

Genres: Technology, Nonfiction, Sociology, Ethnography, Law, Labor

240 pages, Hardcover

Published December 6, 2022

About the author

Karen Levy is an associate professor in the Department of Information Science at Cornell University, associate member of the faculty at Cornell Law School, and field faculty in Sociology, Science and Technology Studies, Media Studies, and Data Science. Levy researches how law and technology interact to regulate social life, with particular focus on social and organizational aspects of surveillance. 

Reviews

[Selena · Rating 4 out of 5]

A book fit for a TO queen??!!!

One of my majors in college was Logistics, and I was there during the height of the ELD mandate implementation, so I heard a LOT about this. Every company that would come in for a class visit would talk to us about it - sometimes about how they weren’t personally concerned about the mandate because they were already following the rules and had nothing to worry about (probably not untrue, but realizing now there was a lot more to the story here outside of some of these larger trucking firms that could “afford” to be compliant). There were also narratives about how a lot of truck drivers were older and not wanting to learn new technology, instead choosing to retire because of this mandate (also not totally false, but again not the whole picture either).

Today I’m known as the TO Queen (Transportation Optimization) on my work team (only a partially self appointed title) so yes, I can recite the DOT hours of service regulations in my sleep, but I’m still very removed from the ins and outs of the truly tactical truck operations. I still find it all very interesting, and again have my “roots” in logistics so I was very excited when Karl (Rhiar’s fiancé) leant me this book and I cannot wait to book club it with him (and put poor Rhiar through even more talk of data and truckers than we both already have).

This book was extremely academic. I found it super interesting and still heard the author’s voice come through, but it was definitely a slower read. She was very thorough and I appreciated being taken through some of the history, background, and culture of the trucking industry in the time leading up to this mandate. This book obviously focused more on long haul trucking and did a good job showing the need for industry reform and more trucker safety protection, which this mandate was attempting to do by strictly enforcing driver hours. At the end of the day though, the ELD mandate was a bandaid/symptom fix rather than fixing the actual problems. The actual problems being the structure of driver pay as mileage based, too low of pay overall for truckers, and constant customer detention battles cutting into DOT hours. These issues ultimately led many truckers to falsify their paper logbooks and some to continue to falsify ELDs (although this is more challenging, it still is very much happening). I didn’t realize all the repercussions and moving pieces of this mandate and how it is still questionable if this does in fact increase safety as it aimed to do. In fact, the author explores some increased challenges in law enforcement checks that potentially put both officers and truckers into new dangerous situations and explores the possibility that rigidly restrictive time pressures can actually lead to more reckless driving.

At the end of the day, this was a book about workers’ rights that largely explored the intersection of workers and data/technology. It talked a lot about surveillance and worker autonomy as well as predictions for the evolution of autonomous vehicles/driving in the distant future.

I’m extremely glad I pushed myself to read this one and will continue to be a nerd about all things supply chain so stay tuned?!

[Abhishek Gupta · Rating 3 out of 5]

The author makes critical and important points about the state of trucking and it’s unfair structure towards drivers, but using the ELD vs newer technologies such as driver monitoring systems as the source of digital surveillance makes the entire narrative seem outdated in 2022/2023.

[Joe Klarr · Rating 4 out of 5]

A really interesting overview of some of the history of trucking, its regulations, current challenges and the attempts to fix them. While deep in its investigation, the book is sometimes shallow in its observations and conclusions. The introductory chapter basically is a summary of the entire book, and only uses examples to flesh out Levy’s initial framework. While understandable from an academic layout, it made reading the rest of the book somewhat less interesting. Overall, she makes a strong case against the current eld attempts and argues that changing trucker pay structure would be more
Impactful

[Bianca · Rating 5 out of 5]

I found out about this book from an ad in the Atlantic. It was amazing - the grasping storytelling and simultaneously the well-researched facts will give you a great overview of truck drivers‘ life in the USA (imho more similar than I had expected to the situation in Europe).

The author adapted her PhD thesis at Princeton for the general public through this book and she researched over the course of several years through 70+ interviews with different stakeholders, while putting the subject of the book in the spotlight: the truck drivers.

At the end, she talks extensively about her methodology, which I also found particularly interesting and taught me a lot.

Really recommandable for anyone in the industry and beyond!

[Rob T · Rating 4 out of 5]

Majorly enjoyed the first chapters as a lay reader. Understanding the economics of trucking and the unintended consequences of workplace surveillance was illuminating -- it's such an important part of our economy that it seems like it's in the realm of 'things every informed citizen should know.' It absolutely caused me to helpfully reflect on information flows and controls in my workplace. But later chapters felt less valuable--introducing less new information, changing my perspective less--specially the robotruckers discussion where I felt I had more context to critically evaluate the claims.

[Alan Charles · Rating 5 out of 5]

A principle that I emphasize in books I have written on school reform is requirement on the part of leaders in every field to talk to individuals directly involved in delivering a service. Too often, strategies thought up in boardrooms ignore the day-to-day implementation problems that operators have solved. Ms. Levy's account of technology entrance into the world of trucking is an excellent description of the unintended consequences of how good ideas thought up in boardrooms translate poorly in the cabs of semis.

[Myles · Rating 3 out of 5]

This book is a deep dive into the question of the whether mandated electronic monitoring of truck drivers in the US actually resulted in safer highways.

Along the way it takes a small detour into the issues attending autonomous driving systems and the likelihood that autonomous vehicles are going to replace professional drivers anytime soon.

The author amply proves that technological solutions to essentially human problems cannot hold water.

[Kate Richardson · Rating 3 out of 5]

I thought the focus of this would be much more on the last section of autonomous trucks, but it was still interesting to learn about ELDs and the perspective of truckers. I empathize with the complaints, but I think the author forgot the issue (that long-haul trucking is dangerous for the truckers and everyone else on the highway) and didn't really engage with a suitable, realistic solution to it.

[Trang · Rating 4 out of 5]

This was a very informative read; Levy brought up many issues regarding AI/surveillance especially in the trucking profession, which is something I had never considered. Lots to think about how to use technology in complement (vs. as a substitute) for human tasks, AND the need to critically examine where certain tech evasion/regulation resistance stems from (spoiler: mostly capitalism).

[Sandraluksic · Rating 5 out of 5]

I love ethnographic accounts of technology!!!! So so good

[Anthony Panasci · Rating 3 out of 5]

Impressive focused and deep fieldwork, and not at all unaccessible, but was a bit of a tiring read because of my lack of personal interest in the trucking industry

[Andrew · Rating 5 out of 5]

Levy deftly weaves the practicalities of trucking with theories of workplace privacy, technological advancement, and the wheels of society more generally. Maybe the most interesting book I’ve read so far this year, if only because I keep looking for ELD decals on trucks nowadays. Levy’s on-the-ground research proves invaluable for illuminating the minutia existing in the complicated dynamics among truckers, trucking companies, law enforcement, and policymakers. Personally, chapters 6 & 7 were the most interesting to me, dealing with employment privacy and autonomous vehicles. Honestly has me considering delving further into that world in my professional life.

[Ram · Rating 4 out of 5]

This book offers a critical analysis of the intersection of technology, work, and surveillance in the trucking sector. It raises important questions about the trade-offs between efficiency and worker rights in an increasingly data-driven world. This book is valuable for anyone interested in the impact of technology on labor and how it is shaping the future of work in various industries.