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328 pages, Paperback
First published February 17, 1995
The appeal of numbers is especially compelling to bureaucratic officials who lack the mandate of a popular election, or a divine right. Arbitrariness and bias are the most usual grounds upon which such officials are criticized. A decision made by the numbers (or by explicit rules of some other sort) has at least the appearance of being fair and impersonal. (p. 8)
Quantification was never merely a set of tools. Making up numbers in deference to political necessity was unacceptable to these engineers. It compromised their status as a disinterested elite and violated standards of mathematical integrity that they took seriously. (p. 118)