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“Your smallest act of kindness may be the best thing to happen to someone today.”
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“Choose actions that show the customer that they matter.”
― Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
― Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
“Before you set a goal, make sure that you want it bad enough to persist through the efforts needed to achieve it.”
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