Seth Godin's Blog, page 314
October 22, 2009
Consistent, persistent generosity
That might be exactly the strategy you need to have an impact on the market.
Consistent as in not stopping to say, "my turn." Persistent as in long-lasting, not as in annoyingly over the top. And with permission, because interacting without delivering anticipated, personal and relevant messages is a waste at best, annoying at worst.








October 21, 2009
Top this!
Diablo Cody on the pressure to outdo herself:
So what kind of pressure did you feel, post-Juno, to write something good?
None.I don't believe you.
Seriously. How could I possibly? The experience that I had with Juno
is something I could never replicate, ever. First of all, you never
have your first baby again. Second, the whole production was really
charmed from start to finish. I mean, every moment of it was special.
And then it culminated in Oscar nominations...I'm so fortunate that I...
October 20, 2009
Empathy
I have no idea what it's like to be pregnant.
And for most of us, we have no idea what it's like to have $3 to spend on a day's food, or $4,000,000 to spend on a jet. We have no idea what it feels like to be lost in a big city, no idea how confusing it is to go online for the first time, no idea what it's like to own four houses.
Marketers and pundits and writers and bloggers and bosses pretend they are empathetic, but we never can be. Sure, we can try, we can be open to cues and sensitive to c...
October 19, 2009
True believers (and the truth)
The internet has amplified the volume of the true believers, the defenders of any faith.
If you're into high end stereo, it's far easier to find strident voices in defense of $100,000 stereos than ever before. If you have strong views on health care (either side) it's not hard to find the orthodox and articulate believers. It's not just specialty magazines or conferences any longer. The true believers are in our faces every day.
When you lead a tribe, the volume and accessibility of the true...
October 18, 2009
Fear of apples
At the farmer's market the other day, not one but three people (perfect strangers) asked me what sort of apple to buy. What do I look like, some sort of apple expert? Apparently.
In our industrialized world, people are now afraid of apples. Afraid of buying the wrong kind. Afraid of making a purchasing mistake or some sort of pie mistake.
And they're afraid of your product and your service. Whatever you sell, there are two big reasons people aren't buying it:
1. They don't know about it.
2...
October 17, 2009
"Notice me"
If the new web has a mantra, that's it.
So much time and effort is now put into finding followers, accumulating comments and generating controversy... all so that people will notice you. People say and do things that don't benefit them, just because they're hooked on attention.
Attention is fine, as long as you have a goal that is reached in exchange for all this effort.
Far better than being noticed:
Trusted
Engaged with
Purchased from
Discussed
Echoed
Teaching us
Leading
October 16, 2009
The Rule of High School
Any sufficiently overheated industry will eventually resemble high school. High school is filled with insecurity, social climbing, backbiting, false friends, faux achievements, high drama and not much content. Much of this insecurity comes from a market that doesn't make good judgments, that doesn't understand how to reliably choose between alternatives. So it turns into a popularity contest.
As Tom Hanks reportedly said, "Hollywood is like high school, but with money."
Or the fashion magazine ...
October 15, 2009
The problem with cable news thinking
Not only the networks of all political persuasions that come to mind, but the mindset they represent...
When I was growing up, Eyewitness News always found a house on fire in South Buffalo. "Tonight's top story," Irv Weinstein would intone, "...a fire in South Buffalo." Every single night. If you watched the news from out of town, you were sure that the city must have completely burned to the ground.
Cable news thinking has nothing to do with fires or with politics. Instead, it amplifies the...
October 14, 2009
Creating sustainable competitive advantage
No successful web company (not eBay, Flickr, Amazon, Facebook...) succeeds because of a significant technological barrier to entry. It's not insanely difficult to copy what they've done. Yet they win and the copycats don't.
Few organizations succeed in the long run because of proprietary technology. Not Starbucks or CAA or Nike, certainly. Not Caterpillar or Reuters either.
Technologists often tell me, "this product is very hard to build, that will insulate us from competition and protect our...
October 13, 2009
Make a decision
It doesn't have to be a wise decision or a perfect one. Just make one.
In fact, make several. Make more decisions could be your three word mantra.
No decision is a decision as well, the decision not to decide. Not deciding is usually the wrong decision. If you are the go-to person, the one who can decide, you'll make more of a difference. It doesn't matter so much that you're right, it matters that you decided.
Of course it's risky and painful. That's why it's a rare and valuable skill.








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