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Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis (Human Technology Interaction Series)
This is Service Design Thinking: Basics – Tools – Cases
Designing Services with Innovative Methods
From Products to Services: Insight and Experience from Companies Which Have Embraced the Service Economy
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
Design Thinking: Integrating Innovation, Customer Experience, and Brand Value

Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers (The Strategyzer series)



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