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What Members Thought
While there are some really useful insights in this book, they're wrapped in lots of analogy and parable which can make it hard to tease out the relevant information. For a book so strongly about creating systems, the explanation is not systemic or well structured.
Regardless here are my takeaways:
1. Create a proprietary process for delivering your services
2. Small innovations can have big impact (e.g. how you word something)
3. Use orchestration to make applying the innovation automatic
4. Create ...more
Regardless here are my takeaways:
1. Create a proprietary process for delivering your services
2. Small innovations can have big impact (e.g. how you word something)
3. Use orchestration to make applying the innovation automatic
4. Create ...more
