“There is a faltering scream, or something that sounds like a scream. There is a sound that I cannot or have never been able to identify: a sound that's not human or is more than human, the sound of lives being extinguished but also the sound of material things breaking. It's the sound of things falling from on high, an interrupted and somehow also eternal sound, a sound that didn't ever end, that kept ringing in my head from that very afternoon and still shows no sign of wanting to leave it, that is forever suspended in my memory, hanging in it like a towel on a hook. That sound is the last thing heard in the cockpit of Flight 965.”