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message 1: by L.E. (last edited Jul 26, 2015 06:46AM) (new)
Jul 26, 2015 06:45AM

L.E. (leahhale) | 3 comments My ebook came out yesterday and had three ratings, but I noticed that when I checked this morning, it now says that it has 0 ratings though you can clearly see there's three. The "people added it" count is also empty when that's not the case.

What happened?


message 2: by Jaclyn (last edited Jul 26, 2015 08:29AM) (new)
Jul 26, 2015 08:29AM

Jaclyn (jaclyn_w) | 417 comments This is an issue that we're currently aware of and working to fix. I've let our developers know that you're also battling with this - I'll keep you updated.


message 3: by L.E. (new)
Jul 26, 2015 08:46AM

L.E. (leahhale) | 3 comments Jaclyn wrote: "This is an issue that we're currently aware of and working to fix. I've let our developers know that you're also battling with this - I'll keep you updated."

Thank you :)


message 4: by Jaclyn (new)
Jul 30, 2015 06:37AM

Jaclyn (jaclyn_w) | 417 comments L.E. - it looks like this problem is resolved now. Can you please let me know if you're still experiencing this issue?


message 5: by L.E. (new)
Jul 30, 2015 07:10AM

L.E. (leahhale) | 3 comments Jaclyn wrote: "L.E. - it looks like this problem is resolved now. Can you please let me know if you're still experiencing this issue?"

It looks like it's fixed. Thanks.


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