Ultimate Popsugar Reading Challenge discussion

In Julie and Julia Julie is a csr for an insurance company.

I just googled "books about customer service agents" and found this list of "10 must-read books for anyone who does customer service", and the #9 entry, "Anything You Want" by Derek Sivers, says: "This short book is full of stories about how Sivers built the company, and how they won through awesome customer service."

(I also work in customer service, so I might just pick this one too.)

I work in client services, which is similar, and I was thinking of using Version Control by Dexter Palmer, which is released next month. According to the blurb, the female protagonist is a customer service rep for an online dating site.

I'm also reading Down and Out in the Magic Kingdom by Cory Doctorow (which I might use for this prompt if I don't like Version Control since I used to work at Disneyland). The main characters of the novel are Disney Cast Members, which is similar to customer service in some ways.

The movie is, but there is the book Julie and Julia which is about her story so that was the book I was thinking. The Julia child part of the movie isn't so much in the book but that's not important if you want the protagonist to be a csr... Because that was Julie :)