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Archived Author Help > Amazon Reviews Miscounted?

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message 1: by David (new)

David Kimmel (dakimmel) | 28 comments The number of reviews on my Amazon book page has been stuck on the same number for quite a while. At first, I thought, no big deal, I'm getting sales & KENP reads, just not getting reviews. Then I clicked on the "See all customer reviews" link, only to find that I actually have more reviews than the number shown on the main page. Again, not a huge deal, except I believe the Amazon algorithm uses this number when determining "Featured" books and other such things.

Has anyone else experienced this?


message 2: by Christina (new)

Christina McMullen (cmcmullen) David wrote: "The number of reviews on my Amazon book page has been stuck on the same number for quite a while. At first, I thought, no big deal, I'm getting sales & KENP reads, just not getting reviews. Then I ..."

New reviews occasionally take a few days to properly show up. This is not affecting your visibility and will likely correct itself soon. The same thing happened to me last year. I had a review that wasn't being counted for a while. Eventually the numbers synced.


message 3: by David (new)

David Kimmel (dakimmel) | 28 comments Okay - that's good news. My book has just started to gain some traction this past month, so every little bit helps!! Thanks Christina!


message 4: by David (new)

David Kimmel (dakimmel) | 28 comments Thanks Thomai! Fingers crossed for you as well! Keep working at it - and never lose focus on the reason(s) why you write. That is what will keep you going regardless of everything else! Cheers!


message 5: by E.M. (new)

E.M. Thomas | 7 comments Definitely a good problem to have! Cheers!


message 6: by R. (new)

R. Billing (r_billing) | 228 comments I also find that because some reviews were posted via amazon.com and some via amazon.co.uk the numbers don't always tally.


message 7: by Rachael (last edited Aug 04, 2016 04:21AM) (new)

Rachael Eyre (rachaeleyre) | 194 comments Amazon reviews are funny like that. One of my work colleagues' wives reviewed my book but the review was rejected - perhaps the algorithm vetoed it due to us living in the same town (for the record, I never actually met her). Yet it quite happily published one by a uni friend, which admits we know each other in the first sentence! All very odd.


message 8: by David (new)

David Kimmel (dakimmel) | 28 comments Thanks all - the counter finally caught up and now matches the actual number of reviews!!


message 9: by Catherine (new)

Catherine Byrne (katarina66) | 3 comments Rachael wrote: "Amazon reviews are funny like that. One of my work colleagues' wives reviewed my book but the review was rejected - perhaps the algorithm vetoed it due to us living in the same town (for the record..."
Amazon has its own rules I'm afraid. I posted a review on a book that I liked, and it was rejected, due to the fact that she 'was a personal friend.'
I told them we weren't, that she was my friend on FB because we met at a conference. But they replied that they believed their decision was correct.


message 10: by Anthony Deeney (new)

Anthony Deeney | 437 comments Catherine wrote: "Rachael wrote: "Amazon reviews are funny like that. One of my work colleagues' wives reviewed my book but the review was rejected - perhaps the algorithm vetoed it due to us living in the same town..."

How do they know that she is a personal friend? Since they cannot know ALL friends, relatives, associates and colleagues and sock puppets, why bother at all? People make up their own ideas about the credibility of the book reviews.


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