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Bookstr changes :(
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Kerrie
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Jun 09, 2017 08:02AM

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You're right there Margot! Actually before that when they moved headquarters from Sydney to the US!!
Here's my reply to the email I sent the other day
Hi there Brenda,
Thanks for reaching out to us! We're sorry it has taken longer than expected to get everyone's bookshelves and reviews out, we closed the form on May 31st, and had to sort out some formatting issues to make sure everything was easily readable.
I've attached your reviews and bookshelf files here, and they are both compatible with Microsoft Excel. Please let me know if you have any difficulty opening them, or have any other questions regarding the exports in general. I would be more than happy to help you with them. If any of your friends are anxious about getting their reviews and shelves, please reassure them that they should be receiving them by the end of this week!
I'm also sorry to hear that you've been having difficulty logging in. There were problems with our transition that we didn't anticipate unfortunately, and some accounts weren't carried over properly so if you like I can get your account back online for you. I understand that the changes were very disappointing to some of our readers, especially those that have been with us from our The Reading Room days. It was an incredibly difficult decision for us (and was ultimately a pure business decision), as we are all readers here and understand how hard it can be to find a service that we like and are comfortable with that supports our love of reading.
If there's absolutely anything else I can help you with, please do not hesitate to shoot me an email. Thank you so much for being a part of The Reading Room and Bookstr over these years!
Sincerest Regards,
Samantha
The Bookstr Support Team
I haven't checked the download of reviews etc yet to see if they are readable but you guys who don't have your reviews should have them by the end of this week (according to the email!!)
Hi there Brenda,
Thanks for reaching out to us! We're sorry it has taken longer than expected to get everyone's bookshelves and reviews out, we closed the form on May 31st, and had to sort out some formatting issues to make sure everything was easily readable.
I've attached your reviews and bookshelf files here, and they are both compatible with Microsoft Excel. Please let me know if you have any difficulty opening them, or have any other questions regarding the exports in general. I would be more than happy to help you with them. If any of your friends are anxious about getting their reviews and shelves, please reassure them that they should be receiving them by the end of this week!
I'm also sorry to hear that you've been having difficulty logging in. There were problems with our transition that we didn't anticipate unfortunately, and some accounts weren't carried over properly so if you like I can get your account back online for you. I understand that the changes were very disappointing to some of our readers, especially those that have been with us from our The Reading Room days. It was an incredibly difficult decision for us (and was ultimately a pure business decision), as we are all readers here and understand how hard it can be to find a service that we like and are comfortable with that supports our love of reading.
If there's absolutely anything else I can help you with, please do not hesitate to shoot me an email. Thank you so much for being a part of The Reading Room and Bookstr over these years!
Sincerest Regards,
Samantha
The Bookstr Support Team
I haven't checked the download of reviews etc yet to see if they are readable but you guys who don't have your reviews should have them by the end of this week (according to the email!!)

I got mine this morning. Yet to open it though.

https://twitter.com/Carpe_Librum1/sta...
Anyone else receive anything? I'm off to check them out.

Did they tell you they were going to send you something?
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