Goodreads Reviewers' Group discussion

I have an issue which some of you may be able to help with; I hope so, because unfortunately Amazon haven't been able to.

When I had a Free Book Promotion last weekend, I was contacted by someone on one of my Facebook groups on how to find the book on the US site. In looking at the Amazon.com page for my book, I realised that the 4 reviews which I have managed to gain (via very hard work, it must be said; it doesn't sound much, but we all want these, don't we?) are only visible on the .co.uk site, not the .com site and presumably all the other Amazon sites as well.

When I contacted Amazon Customer Support, they referred me to the Communities Team, who sent me the following generic message:

'We currently share verified reviews from supported Amazon stores globally and surfacethe top 15 international reviews (where available) based on our ranking models. We are continuing to work on supporting review sharing across more locales.'

I replied that my 4 reviews were verified, so why couldn't they be 'shared'? My message bounced back; presumably this came from a 'do not reply' email which doesn't state that it is. SO I went back to Customer Services, who fobbed me off with exactly the same referral as before; when I said this wasn't good enough I received the same generic response as above.

Can anyone shed any light, and sense, on this please? Amazon is one global company, despite being divided into .com, .co.uk, .au etc etc, so why is it so difficult for them to join the dots and make the reviews available globally? Sure I want my book to succeed in the UK, I'm British,, but the USA,Canada, Australia and many other places are huge markets which I would like to get into.

My thanks in advance for any helpful advice/opinions you can give.

Best, Laura

Hello Laura
I’m from India and most of the sales ( of my book) happen on Amazon India. After two years of listing, I have observed that the reviews have started to appear on Amazon US. And about half of them have appeared on .com . Just the ones in which the reviewer has a good credit.
I think that Amazon people take their time to filter out generic reviews from the fake ones. And trust me there are a lot of those. ( even the ones that show - Certified purchase)
I guess you’ll have to wait.
Regards Abhinav

Abhinav wrote: "Hello Laura
I’m from India and most of the sales ( of my book) happen on Amazon India. After two years of listing, I have observed that the reviews have started to appear on Amazon US. And about h..."

Thanks, Abhinav, I think you're correct. I don't have many reviews, and I think they're all genuine, but Amazon it seems do things in their own time. I'll get there, it'll take time but I know how to wait.

Regards, Laura