I need to delete my pen name profile picture and replace it. GR let me add a new photo but it won't delete the old one, so the old one still shows as my profile picture. Now they don't let you email them, but when I fill out the online contact form, I get this message: "The latest request to the Goodreads servers took too long to respond. We have been notified of the issue and are looking into it."
Can someone please help?