Goodreads Librarians Group discussion

Hello. I've been following the rating that have been coming in for my new release Affectionately Yours. I notice the total ratings don't match what is on the book ratings. It's the same with The Vow: Em's Secret. Here is the link to look at it. I hope someone can help me. Thank you.

https://www.goodreads.com/author/dash...

We can't see your dashboard. But for both books I have used the button to refresh the stats, that is the only thing we can do as librarians.

Thank you