THE Group for Authors! discussion

I have a self-ad going and cannot access the stats on it today, and could not the other day. It repeatedly asks for my password. How and where on my author info do I access it?
Thanks.
Linda Pendleton, author

Linda, it's asking for the password you use when you log in to Goodreads.

Rivka, yes, I give it my password again and it just takes me back to my info but I can't figure out how to access the ad stats as I did a week ago. Where is it? And why does it repeatedly ask for the password?--and then not take me to the ad stats?

Sorry, I don't know the answer to that. Someone who does should be around on Monday, if not sooner.

Linda wrote: "Rivka, yes, I give it my password again and it just takes me back to my info but I can't figure out how to access the ad stats as I did a week ago. Where is it? And why does it repeatedly ask for..."

Can you get to your author dashboard? There should be a link to your stats there.

Hi Patrick,
Yes, I can get to my dashboard but then when I do the stats link, it takes me back asking again for my password so I end up going back and forth and not to stats for my ad.

Hi

Interesting. I cannot get into my "in box" either. It is doing the same thing, asking again (and again) for my password just like on the stats. A few days ago I did change my password hoping to solve the problem. It did not.
Linda

Linda wrote: "Hi

Interesting. I cannot get into my "in box" either. It is doing the same thing, asking again (and again) for my password just like on the stats. A few days ago I did change my password hop..."

What kind of browser do you use? And do you have cookies enabled? Are you running any sort of ad-blocking software or anything like that?

I use Internet Explorer. Yes, I have cookies enabled and before deleting them I allowed the pop up (Google toolbar) and finally I was able to find the stats. Thanks for the suggestions. I think problem is solved. Linda