Isabel Warnell

“The entire belief was insulting to many of us, but nonetheless, the term “top trained,” which would come to be regurgitated with great regularity by hospital administration and by Dr. Kowatch, would eventually evolve to become what I would describe as an unhealthy infatuation, one that I now understand represented the developing disconnect between the majority of the Heart Center team and hospital administration, which would ultimately have detrimental effects on the program, which would become visible to all in the near future.”
― DEAN MAFAKO, M.D., Burned Out

“when you judge someone else or their opinion, it really doesn’t say anything about the other person, but it says quite a bit about your need to be judgmental.”
― Richard Carlson, Don't Sweat the Small Stuff ... and it's all small stuff

“Heidi came running in, "Grandfather can the sun still laugh at me? she asked”
― Johanna Spyri, Heidi

“Outlier complacency' is a heuristic that allows a person to enjoy the thrill of danger associated with the possible negative outcome of an activity or event because they take comfort in the reality that the likelihood of an actual negative outcome is statistically low.”
― J.K. Franko