Snowboyz

“I shared what I feel is the right way to go, the right course of action, and I suspect some of you may see it differently. If you do, I’d like to hear it. I know that my enthusiasm may make it hard to challenge me, but my job is to make the best possible decisions for the organization, not to persuade you of my viewpoint. So please speak up.” This is an unusual and highly appealing way to begin a meeting. At”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“Disclosing my real thoughts and feelings is risky. Disclosing what I really think and feel frees up energy and expands possibilities. Most people can’t handle the truth, so it’s better not to say anything. Though I have trouble handling the truth sometimes, I’ll keep telling it and inviting it from others. It’s important that I convince others that my point of view is correct. Exploring multiple points of view will lead to better decisions. I will gain approval and promotions by exchanging my personal identity for my organization’s identity. My personal identity will be expanded as my colleagues and I exchange diverse points of view. Reality can’t be changed. There’s no point in fighting it. Perhaps we can change reality with thoughtful conversations. As an expert, my job is to dispense advice. My job is to involve people in the problems and strategies affecting them. I’ll keep my mouth shut; this is a job for the experts. My point of view is as valid as anyone else’s. I need to ignore what I’m feeling in my gut; just put my head down and do my job. I know what I know, and what I know, I need to act on. Let’s”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“In any situation, the person who can most accurately describe reality without laying blame will emerge as the leader, whether designated or not. Here’s”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“inclusion + engagement = execution muscle”
― Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today