Error Pop-Up - Close Button This group has been designated for adults age 18 or older. Please sign in and confirm your date of birth in your profile so we can verify your eligibility. You may opt to make your date of birth private.

When you buy Zappos, what do you buy?

Amazon just announced that they're spending $800,000,000.00 (looks better that way) to buy Zappos.com.

But wait.

Amazon already has plenty of shoes.

Amazon already has great technology.

Amazon already has relationships with Fedex and UPS.

What you buy when you spend that kind of money is what matters now. And what matters is:



A corporate culture that's not the same (and where great people choose to work)

A tight relationship with customers that give you permission to talk with them

A business mode
 •  0 comments  •  flag
Share on Twitter
Published on July 22, 2009 13:45
No comments have been added yet.


Seth Godin's Blog

Seth Godin
Seth Godin isn't a Goodreads Author (yet), but they do have a blog, so here are some recent posts imported from their feed.
Follow Seth Godin's blog with rss.