"I see you. I'll get your water when I have a minute. Jesus Christ."

Um, did… that… really just happen?

Strike three for Delta Airlines. More like strike 37. The bad service had reached the "Orbitz threshold", where I would no longer purchase tickets from Delta, even if cheaper than the competition.

Life is too short to deal with surly nonsense, and — upon landing back in SF — I decided to poll Twitter to find out which airlines create the most collective misery. This would serve as my...