A Zen friend is a medical student in a big U.S. city. She’s taking part in a program that offers medical outreach to people she describes as “the population of people we like to call the ‘service resistant.’ People who normally don’t have access or have a history of being treated badly by traditional medical staff so therefore only go (usually to emergency rooms) when absolutely necessary.”

She wrote me the following:

We are going to be implementing some heal...