Brute force seldom works with haters. Redirection does. (Photo: Deadstar 2.0)

I recently spent a week in Amsterdam enjoying bicycles, canals, Queensday, and… ahem… coffee shops. For real. Honest. The best coffee I've had in Europe has to be De Koffie Salon.

I also gave a short keynote at The NextWeb about how to deal with haters, protect yourself from (some) media, respond to FlipCams, and other personal branding self-defense 101.

Think you have crazy people contacting you or commenting on ...