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“We resent being talked to. We’d rather be talked with. So will all of the experts and the terminally self-absorbed please leave the room and close the door behind you? Thanks.”

Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
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Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan Scott
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