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“What criticism offers you, then, is an invitation to have your perspective challenged—or at least to grow by truly considering it. You might stick with a choice you’ve been criticized for or end up somewhere completely different. The endgame isn’t the point as much as the process: you grow when you engage with another perspective and decide to decide again.”
― Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
― Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

“Twenty-five centuries ago, Lao-tse, a Chinese sage, said some thing that readers of this book might use today: " The reason why rivers and seas receive the homage of a hundred mountain streams is that they keep below them. Thus they are able to reign over all the mountain streams. So the sage, wishing to be above men, putteth himself below them; wishing to be before them, he putteth himself behind them. Thus, though his place be above men, they do not feel his weight; though his place be before them, they do not count it an injury.”
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“Your potential, the absolute best you’re capable of—that’s the metric to measure yourself against. Your standards are. Winning is not enough. People can get lucky and win. People can be assholes and win. Anyone can win. But not everyone is the best possible version of themselves.”
― Ego Is the Enemy
― Ego Is the Enemy

“Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them. Getting the right plate to the right person at the right table is service. But genuinely engaging with the person you’re serving, so you can make an authentic connection—that’s hospitality.”
― Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
― Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

“dining restaurant Canlis, which The New York Times later called “Seattle’s fanciest, finest restaurant for more than 60 years.” His dad, Chris Canlis, ran the restaurant for thirty years before eventually turning it over to Brian and his brother Mark. (And if you want a case study of how a business can build loyalty and strengthen community in the midst of a restaurant-devastating global pandemic, check out Canlis’s Instagram account for 2020.)”
― Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
― Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

Dive into the world of hospitality with fellow aficionados and experts. Join us in the Global Hospitality Insights Group, where we unravel the layers ...more

This club is about traditional Stoicism with the distinct purpose of enabling and promoting discourse on Stoic philosophy as a way of life.
Nichlas’s 2024 Year in Books
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